Disaster Relief

Disaster Relief Assistance

Chevy is here for you.

When disaster strikes, those affected need help quickly. That’s why we’re there to roll up our sleeves and offer a hand.

Stay connected

Chevrolet is offering OnStar Crisis Assist1 services to current, eligible owners impacted by the Los Angeles wildfires and Winter Storm Blair for a limited time.2 By pushing the blue OnStar button, our specially trained Advisors can provide access to:

  • Emergency services
  • Special routing assistance
  • Data services for the available in-vehicle Wi-Fi® Hotspot3 for 30 days to stay connected on the go.

Our Advisors are ready to help 24/7 during this great time of need with:

  • Connecting callers with loved ones, family and friends
  • Routing away from danger
  • Coordinating emergency rescue and evacuation services
  • Directing to resources like food, water, fuel, shelter and hotel rooms
  • Handling “Good Samaritan” calls to help others impacted
  • Adding data for the available in-vehicle Wi-Fi Hotspot3 (data plans provided by AT&T)
OnStar
Stay connected
Stay connected

Need a new vehicle?

When you're ready, we'll be right here to do everything we can with Disaster Relief Assistance.4 Those impacted by the Los Angeles wildfires are eligible for $500 lease assistance or $1,000 purchase assistance available on most 2024 and 2025 models, above and beyond other eligible incentives.

Customer Chevy Service Center

For questions about your Chevrolet vehicle, new vehicles, your myChevrolet account and more: 1-800-222-1020

1. OnStar plan, working electrical system, cell reception and GPS signal required. OnStar links to emergency services. See onstar.com for coverage map, details and system limitations.

2. Limited-time offer. Services are not offered in all situations and are provided by OnStar at its sole discretion.

3. Limited-time offer. Requires eligible model year 2015 and newer vehicle. Service varies based on several factors, including weather conditions, location, properly functioning equipment and cell reception. Data plans provided by AT&T. Services are not offered in all situations and are provided by OnStar at its sole discretion, and capabilities vary by vehicle model. See onstar.com for details and limitations.

4. Excludes select base trims such as Medium Duty, and Low Cab Forward pickups. Must present insurance claim form indicating vehicle was damaged as a result of the California Wildfires. Residential restrictions apply. Take new retail delivery by 3/31/2025.

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